Satori Solutions Limited approach to EDMS enables business and IT to truly collaborate to effect process improvement in real-time.

Satori Solutions consultants and partners have many years of experience in comprehensive document management solutions and services. Our experienced consulting and project management team possesses a unique combination of technical and hands-on experience. Satori Solutions Limited is an experienced partner vested in your success that will remain throughout the entire engagement. We combine the expertise of our team with processes and proficiency to deliver maximum value in our engagements.

Providing a rare mix of professional and technical capabilities, we offer an in-depth assessment of:

• Organizational requirements
• Business  process improvement opportunities
• Functional application requirements
• EDMS integration opportunities / risks
• Web-enabled EDMS / Automated Workflow solutions
• Required Technology infrastructure improvements
• Detailed project cost estimates and schedules
• Cost / Benefit Analysis

Satori Solutions consulting services focus on identifying strategies and recommendations to achieve the following:

• Reduction of the amount of paper circulated and stored
• Reduction of duplicative electronic document management, storage systems, activities
• More timely access to information for customers and employees
• Proper storage and retention of electronic official records
• Generation of business related cost-efficiencies
• More efficient and effective service delivery
• Economies of scale through the use of standards
• Facilitation of document exchange and sharing
• More effective use of automated business processes

Enterprise Resource Planning systems have formed the back-bone of all Enterprise operations in the region over the last 15 years. Their adopotion has seen the fastest rise in the market of all Enteprise systems and at the same time has also seen the largest number of failed and incomplete projects.

The typical deployment an ERP system within an Enterprise in the UAE is often not planned and executed with the objectives of improving the operation and its processes and changing the methods of work to increase efficiencies.

The Satori Solutions ERP practice, with over 10 years focused deployment and consulting experience in the region, understands and manages the critical success factors and risks during the deployment of the integrated ERP systems to ensure the organisational and stakeholder objectives and goals are met.

Customer Relationship Management (CRM) is a set of strategies, processes, and associated technology enablers designed to improve the interactions and engagement of customers. From 2004 onwards enterprises in the UAE and Gulf had started looking at CRM systems as a sound investment that would drive the top-line give them a competitive edge in the market.

Satori Solutions has the market knowledge and experience in the deployment of CRM systems in the region: from corporate cultural transformation to successfuly deploy the systems; introducing the concepts of Sales force automation (SFA) to the Sales Divisions, educating the Customer Service resources on the automation of their processes; Automation of the Marketing function to expland their customer base; empowering the organisation to better manage and maximise their revenue potential within their customer base.

Business Intelligence is a set of software systems and practices that helps business people make more informed decisions by providing timely, data-driven answers to their business questions. BI software runs against data stored in data warehouses, operational databases, ERP systems, CRM Systems, EDM/ ECM Systems, and MDX cubes (e.g. Microsoft Analysis Services, SAP BW, Essbase, IBM Cognos TM1) and transforms the data into attractive and easy-to-understand dashboards and reports.

With the onset of the deployment of EDMS/ ECM, ERP and CRM systems in the GCC Enterprises have seen the adopition of Business Intelligence platforms as a necessary “Phase-2” to the deployment requirements. The lack of rich reporting capabilities in each of these systems and the large amounts of data that is generated by the operational systems provides the key driver for the ROI analysis presenting BI as an essential tool in the Enterprise provodng essential insight inot the operation and performance of the oprganisation.

Satori Solutions understands the critical success factors necessary for successful planning, consulting, deployment and executing of BI projects in the UAE and GCC business environment.